Rachel Neumeier

Fantasy and Young Adult Fantasy Author

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A public service message for authors —

Just in case it happens that you’re publishing some or all of your books via Amazon, and they accuse you (wrongly, we shall presume) of fraud and pull all your books . . . which is evidently not super-uncommon . . . here is an account of a guy who dealt with this and got his account cleared and his books reinstated.

For those of you who may not know, I had to do battle with Amazon since they yanked my books and cancelled my author account. If you’re curious enough to be here ’cause you’re wondering just what the hell happened, let me sum it up, in case you don’t want to read the War & Peace novel that ensues. Then, if you’re still interested, read on, as I go into specifics.

The summary: Amazon sent me an email Tuesday of this week at 5pm, only it landed in my Junk mail folder. I didn’t see it until around 10pm that night. They (Amazon) accused me of creating bogus accounts to boost page reads of Case of the One-Eyed Tiger (CCF#1). They say it’s against their rules. As a result, my KDP account was officially terminated and they inform me that all my books will be removed, which they were the following day by 5pm. Now, bear in mind that I don’t know a damn thing about any “bogus accounts”. I’m completely in the dark. In a panic, I start writing emails, including sending one to Amazon’s bigwigs, and essentially prove to them that I have no knowledge of any bogus accounts and certainly didn’t create any. Today (Thursday), I get the email from Amazon stating my account is reinstated. My books reappear by 5pm.

Read the much longer post at the link, if you’re interested.

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